InfoFlo is CRM software designed to synchronize with Outlook in order to ensure that contacts, categories, calendar events and emails are up-to-date and accessible. The platform is equipped with a document management functionality designed enable users to manage all document and file versions, is equipped with a file check-in/check-out functionality and supports the fully document life cycle.
Symantec ServiceDesk is an incident, problem, change and knowledge management tool built to improve availability and service levels.
Kraken is mobile video machine learning software that logs and utilizes customer behavioral data including location, device, network, interest groups and consumer information to programmatically adjust video in order to increase play rates and video relevancy. The platform works to increase video play rates and completion through machine learning functionality, as well as adjusts network distribution in order to increase learning capacity.
Badgeville is CRM software designed to facilitate more engaging user experiences on web, mobile, and enterprise applications. By implementing reward mechanisms similar to those found in the typical gaming experience, the platform works to promote productivity among employees while boosting positive consumer activity in the customer base.
Apptivo is a suite of fully featured CRM solutions provided as several downloadable apps. Users are able to track cases and leads, manage contacts and customers, and keep tabs on service orders issued to the organization.
Symantec Asset Management Suite is a standards-based IT management solution that provides tools to increase efficiency, effectiveness and control over IT assets.
5Degrees is CRM software designed for sales lead management tasks, and provides users with a contact management system accessible via iOS mobile devices. The software records all email, phone call and text message correspondence initiated through the application in a communication log.
AllClients combines the functionality of a customer relationship management (CRM) solution with a mobile app and email marketing tools. The program has the ability to set up an entire permissions-based email marketing system with an integrated contact manager system.
Alliance Contact Center is call center software that provides users with integrated multi-channel inbound and outbound capabilities designed to support multiple processes including order placement, record updates, payment processes, remote support processes and service call scheduling. The platform provides users with visual alert settings, automated escalation processes, and scripting and question trees for service call assistance.
Contactually is CRM software that enables users to track contacts and identify the best times to reach out via email, text, card or call. The platform synchronizes email, phone and communication history, allows users to import spreadsheets in order to manage entire networks from a centralized system, and facilitates contact sharing with team members.