Product pricing varies, contact vendor directly for pricing details.
Platform is available as both a SaaS and an on-premise solution.
Vendor works with businesses of all sizes across multiple industries.
Pepsi, Schlumberger, American Express, Re/Max, Boeing
3CX is open standard, IP PBX call center software that utilizes SIP trunks and VoIP providers. The software provides users with a unified communications center that provides both phone and chat capabilities, supports remote work locations through Android and iOS compatibility and is equipped with integrated video conferencing functionalities using WebRTC.
The platform provides users with customer service tools including Click2Call tools, CRM integration capabilities and call transfer functionalities. Additionally, the software enables users to answer calls via work extensions on personal phones without distributing personal numbers, provides customers with a web-based Management Console to facilitate self-service options and supports presence, fax, voicemail, email and instant messaging communication channels.
3CX was founded in 2005 and is headquartered in Cyprus.