Contact vendor directly for pricing information.
Product is a SaaS solution and requires no additional hardware for installation.
Vendor works with businesses of all sizes in many different industries.
Hitachi, The Metropolitan Opera, Canary, WealthVest Marketing, HughesNet
Bright Pattern Cloud Contact Center is a call center platform designed to be an all-in-one contact center with routing, reporting, recording, quality management, coaching and surveys. The software is designed for omnichannel interactions across voice, video and any digital channel.
The program is a web-based application with a unified desktop with access to customer context and knowledge. The platform is transparently deployable across sites and geographies and can run on any cloud platform including Microsoft Azure, Amazon Web Services and Rackspace.
Bright Pattern was founded in 2010 and is headquartered in San Bruno, California.