Bright Pattern has several pricing packages:
Cloud Contact Center is a SaaS solution and requires no additional hardware for installation.
Bright Pattern works with businesses of all sizes in many different industries.
Hitachi, The Metropolitan Opera, Canary, WealthVest Marketing and HughesNet.
Bright Pattern Cloud Contact Center is a call center platform designed to be an all-in-one contact center with routing, reporting, recording, quality management, coaching and surveys. The software is designed for omnichannel interactions across voice, video and any digital channel. The program is a web-based application with a unified desktop with access to customer context and knowledge. The platform is transparently deployable across sites and geographies and can run on any cloud platform including Microsoft Azure, Amazon Web Services and Rackspace.
The company was founded in 2010 and is headquartered in San Bruno, CA.