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Product is a web-based change management solution that utilizes Microsoft .NET platform. Cloud or On-Premises – flexible delivery options to meet user needs.
Built on a foundation of ITIL best practices, ChangeGear provides a modern, powerful, and flexible IT Service Management solution for corporations from industries including Legal, Healthcare, Utilities, and Media, as well as, Federal, State and Local Government Agencies.
Susquehanna, Dallas County Community College District, St Luke’s Hospital, HD Vest Financial Services, Womble Carlyle
Implementing a Configuration Management Database (CMDB) gives users the visibility that needed to effectively manage IT resources and assets. With ChangeGear, users gain deeper insight into the critical IT infrastructure. Having a single comprehensive repository of IT information helps companies meet today’s demanding business requirements, from eliminating costly downtime to securing valuable assets to demonstrating regulatory compliance.
ChangeGear’s CMDB features built-in auto-discovery, dependency mapping, and configuration auditing that allow organizations to easily manage their entire virtual and physical infrastructure. Companies can rapidly deploy and utilize ChangeGear’s advanced capabilities to map and manage critical resources such as business services, hardware, software, users, documentation, and configuration within one federated database.
SunView Software, founded in 2003, is revolutionizing the way IT organizations manage IT services across the enterprise. At the core of all this change is a holistic approach to developing solutions that enable the automation of critical IT processes based on the ITIL best practices framework.
SunView’s flagship product, ChangeGear, is an integrated IT service management platform for automating your organization’s IT best practices. This includes solutions for service management, change management, configuration management, self-service management, and more. Based on the ITIL best practices framework, SunView’s ChangeGear products automate and streamline IT processes. Sunview customers see the results of having a great solution for automating ITSM processes – greater visibility into their IT infrastructure, improved system uptime, reduced operational costs, improved security, and enhanced customer service. Of course, this is all done with the added benefit of an intuitive and easy-to-use interface. ChangeGear® was designed to be easy-to-implement, easy-to-use, and easy-to-customize. Sunview’s proven solution is already helping hundreds of IT organizations deliver real business value across the enterprise.
ChangeGear CMDB is designed to help companies improve their IT infrastructure and help companies resolve issues more quickly, all while reducing overall operating costs. The cost savings come from automating IT processes to boost IT efficiency. By providing a higher degree of visibility into a company’s IT infrastructure, the company will be able to make sure IT resources are being fully utilized.