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Communitake Remote Care Review

Product Snapshot

Product Pricing

Contact Communitake directly for pricing information.

Technology

Remote Care is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Communitake works with businesses of all sizes in various industries.

Select Customers

Coca-Cola, HP, Vodafone, Telefonica and Amazon.

About Communitake Remote Care

Communitake Remote CareCommunitake Remote Care is a multi-channel mobile device support platform designed to empower support advisors to take control over mobile devices and PCs remotely. The software improves support metrics across multiple parameters and provides quick, actionable fixes via automated scripts.

The application unifies tests, diagnosis and automated resolutions in one solution and integrates devices app tests with support session’s discovery. The platform delivers Android market coverage and amplifies customer and support advisors satisfaction. The program contains two remote access modules: remote access  and remote control.

 

About CommuniTake

The company was founded in 2009 and is headquartered in Atlanta, GA.

Communitake Remote Care Key Features

  • Improves support metrics across multiple parameters
  • Provides quick, actionable fixes via automated scripts
  • Unifies tests, diagnosis and automated resolutions in one solution
  • Integrates devices app tests with support session’s discovery
  • Delivers Android market coverage
  • Amplifies customer and support advisors satisfaction
  • Contains two remote access modules: remote access  and remote control

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