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De Facto Software CRM Review

Product Snapshot


De Facto Software CRM is available as an on-premise solution.

Customer Focus

De Facto Software works with small and mid-sized companies.

Select Customers

Hill’s Panel Products, Planet Eclipse, Oadby Plastics, Kestral Foods, Peakdale

De Facto Software CRM

De Facto Software CRM De Facto Software CRM is a part of the De Facto Software ERP Suite and manages all your customer data and interactions in real-time. Each interaction is treated as an event, and you get to progress the event throughout the CRM lifecycle based on how your customers react. The system itself acts as a centralized database for all your customer, supplier, and contact records and can also be setup through a number of configurations. For instance, to handle sales, you can integrate the program into your social media channels, create sales force diaries, and schedule customer visits. For customer support, you can handle all cases, membership, maintenance, and contracts. Lastly, you can use De Facto Software CRM to handle a number of your internal processes, such as credit control, product development, and PO control.

About De Facto Software
De Facto Software was founded in 1989 and is headquartered in the UK. The company puts out software solutions for CRM, eCommerce, ERP, finance, CMS, BI, and mobile support.

De Facto Software CRM Features

  • On-premise CRM software solution
  • Stores all records for customers, suppliers, and interactions
  • Treats all interactions as events that can be moved throughout the CRM lifecycle
  • For marketing, you can integrate the program into your social media channels, make sales force diaries, publish web content, and plan visits
  • Holds customer service tickets and complaints and can send out maintenance orders
  • Tracks product development
  • Monitors project progress and to do actions

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