Interactive Intelligence CaaS is a Software-as-a-Service solution.
The software appeals to both the contact center as well as the enterprise business.
ABC Financial, Americas Credit Union, VMS BioMarketing, Aiphone, Alta Resources
The Interactive Intelligence Communications as a Service (CaaS) contact center platform is adaptable as both cloud-based or on-premise and it enables contact centers to offer consistency and efficiency through a single re-integrated application suite.
About Interactive Intelligence
The company was founded in 1994 and headquartered in Indianapolis, Indiana. Interactive Intelligence provides mid-size to large companies with contact center automation, unified communications and business process automation software and services.