ITSmartDesk Social IT Service Management Platform is available as a SaaS solution that requires no additional hardware.
ITSmartDesk works with small and mid-sized companies.
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ITSmartDesk Social IT Service Management Platform is a help desk software solution that revolves around social media platforms. Users post problems and incidents on a live feed, and others can take ownership of them by providing troubleshooting support. Additionally, when you want to implement a change in your IT infrastructure, you can publish it to the feed so that all your workers can acknowledge it. New users can easily join the conversation, and you can assign bugs and other problems to IT professionals within your group.
About ITSmartDesk
ITSmartDesk is headquartered in the UK and was founded in 2011.