Mformation Smart Customer Interaction is available as an on-premise solution.
Mformation works with enterprise and mid-sized companies.
Mformation Smart Customer Interaction is a customer service software solution designed for the mobile industry. You and your operators can remotely set device configurations, identify problem applications and services, and view all details on the device you are trying to troubleshoot. In the event of lost or stolen devices, you can locate, wipe, and lock them. Overall, Mformation Smart Customer Interaction will help you identify device issues before they become problems, thus providing an overall positive customer experience.
Mformation was founded in 1999 and is headquartered in New Jersey. Over 500 million devices use the company’s products. Mformation has awards and recognition from HP, the Mobile Merit Awards, the World Vendor Awards, and more.