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OnClick Solutions HelpOnClick Review

Product Snapshot

Product Pricing

Pricing starts at $14.40 a month.

Technology

Platform is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with businesses of all sizes across multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About OnClick Solutions HelpOnClick

OnClick Solutions HelpOnClick OnClick Solutions HelpOnClick is a customer support software solution that can integrate with a number of CMS platforms. The platform allows users to work with a live chat tool where agents can effectively communicate with website visitors in real-time, and the product integrates with social media channels to provide updates to the user base.

The software provides businesses with tools to monitor all website traffic and allows users to identify trends in the types of support customers are seeking. Additionally, the platform allows companies to work with a mobile app that allows users to chat with customers from any mobile device.

About the Company

OnClick Solutions was founded in 2004 and is headquartered in McKinney, TX.

 

OnClick Solutions HelpOnClick Key Features

  • Integrates with WordPress, Joomla, Drupal, Magento and Shopify pages
  • Provides an in-page customer service chat tool
  • Can publish service updates across social media channels
  • Monitors site visitor behavior and identifies possible threats and problems
  • Accessible by mobile device

 

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