Rostrvm Suite is offered as an on-premise and software-as-a-service solution.
Rostrvm works with companies of all sizes around the United Kingdom in the fields of financial services, manufacturing, outsourcing, public sector, publishing, retail, telecommunications, sports, and utilities.
Affinion International, Aquira, Asia Risk Technologies, Aston Villa Football Club, Autonet Insurance
Rostrvm offers a suite of call center applications that boosts professionalism and efficiency in inbound and outbound call center operations. The suite features four primary modules. The Inbound Contact module includes automatic call distribution and automatic redialing for dropped calls. Outbound Contact is enhanced through a predictive dialer and e-mail and SMS integration. The Desktop Optimisation application organizes agent desktops to eliminate slowdowns related to outdated IT systems. Lastly, a Performance Management module delivers performance metrics for call center and back office activites.
Rostrvm was established in 1986 and is headquartered in Woking, Surrey, in the United Kingdom. Global consulting firm Frost and Sullivan awarded Rostrvm an award for “Global Excellence in Technology Innovation.”