TouchStar CallGenX is offered as a software-as-a-service solution.
TouchStar works with medium-sized businesses and large enterprises in the fields of collections, customer service, financial services, government, mortgage, political campaigns, and telemarketing.
TouchStar CallGenX is a predictive dialer tool designed for industries that need to make the most out of outbound calls. The product improves contact rates by 200% to 400% compared to manual dialing. The solution also offers features designed to aid large phone campaigns, such as campaign management, simple scripting, call monitoring and recording, and automated voice messaging.
Noble Systems, TouchStar’s parent company, is headquartered in Atlanta, GA. Founded in 1989, the company has over 4,000 clients. Noble Systems acquired TouchStar in 2009.