Platform is available on-premise and as a SaaS solution.
Vendor works for SOHO and small to mid-sized businesses and large enterprises across multiple industries.
Australian Credit and Finance, OneTouch Direct, Gexel Telecom, Marketlink, Mezzo
Vocalcom is a cloud-based call center solution that provides comprehensive support for both in-house and virtual call center agents. The platform allows users to view real-time reporting insights and it is installed on a server and can be hosted at any location.
The software provides businesses with tools for automated dialing, intelligent lead prioritization and instant automation. Additionally, the platform allows no software installation on individual workstations and no requirement to install a local application with access from a standard internet browser.
Vocalcom was founded in 1996 and is headquartered in Paris.