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– Syncapse Social Marketing Platform

Syncapse Social Marketing Platform is a social marketing business intelligence platform designed to harness social data into actionable consumer segments. The software allows users to manage interaction across multiple channels on one interface as well as transcend disparate data sources with global oversight. The application is based on machine-driven intelligence to inform planning with standardized metrics and simple, flexible reporting. Additionally, the platform provides dashboards to visualize intelligence and to make faster decisions.

The Past (and Future) of SaaS Service Desks

Companies large and small are seeing the wisdom in turning to SaaS for more of their enterprise software, since it avoids the problems of on-premises software, takes advantage of economies of scale, and is far more cost-effective. We look at the history of SaaS help desk software solutions.

7 Cloud Tools for Small Businesses

Now that small business have taken to the online world, it’s vital for small business owners to use services that will keep them interconnected with their market. Gone are the days of installing software on company desktops—now, most business owners are referring to the abundances of the web for their needs, in the form of cloud services.

Behind the Software with CloudBees CEO Sacha Labourey

These days more and more business processes are moving into the cloud as the progress of technology and competition in the industry improve service and drive down costs. But what about software developers themselves? Sacha Labourey, CEO and founder of CloudBees, tells us how his company provides Java developers the tools for development and delivery.

The Data Warehouse Dilemma

In the category of late bloomers, business intelligence (BI) and data warehousing can be added to the list. In use for more than 20 years, BI and
data warehousing’s ability to provide substantive benefits remains elusive for many companies. While hard-and-fast statistics are difficult to get, widely reported failure rates for BI projects range from 50 percent to as high as 80 percent. However, such failure rates have not stopped companies from continually trying to gain benefits from BI. The results of a survey released in January 2012 by Gartner found that among the top technology priorities for CIOs, number one was analytics and business intelligence.

From Vertical to Virtual Integration: The Next Major Shift in Enterprise Technology

Think for moment about the amount of technological change we’ve all experienced in the last 25 years. I once listened to music with a clunky eight-track player. Now I have Spotify, which lets me instantly stream nearly any song from the cloud for free. I once booked trips with a travel agent, manually entered business contacts into a Rolodex, and physically carried important documents on a floppy disc.

– FacilityDude InventoryEdge

FacilityDude InventoryEdge is a web-based inventory management program that helps facility managers and administrators in the healthcare, club, government, and commercial industries effectively manage inventory, requests, and orders.

MyPC Backup

MyPC Backup is cloud storage and backup software that utilizes a desktop application to back up content to a Google-powered storage cloud. The platform is designed to synchronize data across multiple computers, allows users to choose which files and folders to backup and sync, and where the data is synced to.

– ComVibe Reputation Pro

ComVibe Reputation Pro is a web-based management solution that helps property managers maintain properties efficiently, communicate effectively with residents, and respond to both satisfied and dissatisfied residents.

– Spiral16 Social Intelligence

Spiral16 Social Intelligence is a web and social monitoring platform that includes powerful search features as well as customized reporting and analytics.