Kei CRM is CRM software that offers three levels of functionality – contact management, task, product and support management, and billing and invoicing management. The platform is highly customizable in order to best suit each company’s workflow and use requirements, leverages existing customer information such as contact and financial information to improve marketing efforts, and compiles target market information into a centralized, management resource.
eFeedback Manager is citizen engagement, CRM and customer service software that enables public agencies to track citizen requests and cases through a user-friendly web interface. The platform equips users to execute public engagement programs with task management tools and communication channels, and is a fully customizable system in order to best suite each community’s department structures and workflows.
OM.Net is CRM software that utilizes Microsoft .Net Framework and SQL Serve 2008/2012 technology. The platform provides users with tools to customize interface and functionalities to match specific business needs as well as integrate with existing third-party products and services in order to supplement a complete ERP system.
Relenta is email-based CRM software that provides users with a shared email inbox, built-in email marketing tools, and team collaboration functionalities. The platform automatically links all sent and received emails to contact timelines, records and manages full contact relationship histories, and enables users to develop relationships with customers through email newsletters and email autoresponders.
Why talk about such an old hat piece of software like Outlook? This exclusive from Anindya Chatterjee goes into how teaming up Outlook with your CRM can benefit your sales force automation processes.
SalesJunction is small business CRM software designed to support small businesses and teams with CRM and SFA processes and workflows. The platform organizes and manages account and contact opportunities, is equipped with sales workflows designed to support sales processes, and allows users to customize dashboards to display information relevant to the user’s workflows.
Zurmo is open source CRM software designed to work as a mobile CRM solution, is a gamified system, and enables users to create and maintain a custom-built CRM. The platform provides users with a full 360 degree view of customer contact and account details, is equipped with lead management tools, and offers a Global Search functionality that enables users to quickly and efficiently search their CRM for any specific data.
Jugnoo Social CRM is about harnessing the “Full Power of the Social Web” through using one comprehensive platform. Jugnoo’s Social CRM platform enables users to drive, manage and measure customer acquisition and retention while also promoting brands and products, increasing online visibility and building strong customer relationships.
CxCRM is CRM software designed to manage sales operations and the full customer lifecycle. The platform is equipped to manage leads, contacts, opportunities and customer accounts, synchronizes offline data with online data and vice-versa, and enables users to build contact networks.
SalesPush CRM enables users to organize their clients, track and allocate their tasks, reminders and opportunities, and to achieve sales targets. Users of SalesPush CRM are able to gain a total visibility and transparency of all sales processes and individual transaction in real time. They believe that better sales leads to better business.