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IBM Chooses Cloud Upstart over Oracle

IBM, a leader in its own right as a software and hardware provider, recently announced that it would be dropping Siebel in favor of SugarCRM as its CRM system.

Magento + Brightpearl Integration : Install + Setup

Installing the Magento integration and setting up Brightpearl.

FlowCentric in 49 Seconds

Rent IT – The Perfect Video Rental System in 49 Seconds, as viewed in the Classic Navigator.

Social CRM Goes Mainstream

Nearly everyone wants to take part in the social revolution that’s transforming business, therefore many vendors are now producing social CRM solutions. As a result, social CRM has moved to the mainstream of the enterprise software market.

Super::Tec Swivelscript

Swivelscript is call center and CRM software configured with Javascript and designed to automate copy/paste functions in order to ensure that all communications are recorded in every relevant program, file and application. The platform works to integrate the company’s existing systems via data exchange that occurs at the agent’s desktop and harvests data across different company applications.

Integrating Salesforce with Excel

Demonstration showing batch updates of Salesforce from Excel using Swivelscript.