Contact management software enables more efficient and effective management of vital contact-related information. With a contact management software package, companies can better organize, access, and share data about customers, prospects, and their histories across all departments and functions.
Customer Relationship Management (CRM) solutions are used by large enterprises as well as small and mid-sized businesses to manage customer relationships. CRM systems allow companies to enhance productivity, reduce costs, increase revenues, and improve customer acquisition, service, satisfaction, and retention. CRM systems come in two primary options: hosted and on-premise.
More and more industry leaders are talking about CRM 2.0. But what it is exactly and what it means to today’s businesses remains unclear. Read on to learn more about this emerging and important customer strategy.
Customer relationship management is a suite of tightly-integrated applications designed to streamline all client-facing interactions. With customer relationship management, businesses can improve productivity and cost-efficiency, while guaranteeing a superior customer experience.
Enterprise CRM systems are for larger organizations. As such, customer-facing processes are much more complex and multi-faceted. This article explores the ways in which enterprise CRM tools differ in terms of features and audience.
Enterprise relationship management is a powerful software application that enhances all important business relationships. With enterprise relationship management, companies can improve the way they interact with their customers and employees, as well as their suppliers, resellers, and other business partners.
In today’s competitive marketplace, companies need to provide more than just quality products and services to attract and retain customers. […]
Discover how TrackerRMS can optimize CRM processes such as opportunity management, lead management, mailshots, and more.
Learn how to integrate TrackerRMS with Microsoft Outlook to achieve greater productivity.
Choosing a CRM solution can be a long and confusing process. By issuing a CRM RFP, you can simplify and accelerate the evaluation phase of your project, and make a better, more informed decision.