Parature is CRM software provides users with multi-channel service desks, customer self-service portals and knowledge management functionality. The platform enables users to provide customer assistance and engagement across multiple channels including web, live chat, social, and mobile, as well as assists companies with building agent-accessible knowledge bases in order to deliver consistent and accurate customer answers.
UpToMarket is your online software solution to manage your partners, dealers, stores, and franchisees.
ServiceDesk Plus is an ITIL ready web-based help desk and asset management solution. It integrates help desk requests and assets to allow businesses to manage their IT more effectively.
Zendesk Support is help desk software that centralizes all customer information and facilitates tracking, prioritization and support ticket processes. The platform enables users to build customer trust through responsive, personalized responses, assist customers across multiple channels, and is equipped with agent collaboration tools.
Zendesk provides businesses with web-based help desk software solutions, robust functionality, various social tools and mobile applications.
With over 20 Business, Productivity & Collaboration applications, Zoho offers significant advantages to run your business online. This video provides a very high level view on where Zoho fits in.
Vivantio is service management software that supports incident management, full-enterprise ITSM processes, and provides users with the core ITIL principals. The platform facilitates customer self-help activities, facilitates customer engagement, and enables users to create separate, branded customer portals.
Installing the Magento integration and setting up Brightpearl.