Contact vendor directly for pricing information.
Product is available as a SaaS solution.
Vendor works with companies of all sizes and across multiple industries.
Barclays Bank, Nokia, Xerox CFET, Fuji Film, Raytheon
ServiceDesk Plus is an ITIL ready web-based help desk and asset management solution. It integrates help desk requests and assets to allow businesses to manage their IT more effectively.
The platform is a customizable, easy-to-implement product, with a number of features designed to improve IT productivity; it integrates key helpdesk processes like ticketing, asset tracking, purchasing, and contract management; it automates workflow tasks including case routing, technician notification, and handling of SLA rules; and it allows for the documentation of best practices and solutions to frequent problems in its Solutions module.
ManageEngine was founded in 1996 and is headquartered in Pleasanton, California and Chennai, India.