Have CRM Systems Ruined Customer Service?

In theory, CRM systems are designed to help execute customer service operations on a larger scale that were previously done by discrete individuals in a non-uniform manner. Problems arise when the system is implemented keeping sales and the seller’s perspective in mind while purporting to be customer centric.

Reasons You Need Business Software Solutions

Business software solutions can help you more effectively manage nearly everything involved with your company. You name it, and business software solutions are probably available to help you succeed.

Enterprise CRM