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10 Proven CRM Ideas

How do you get the most value from your new CRM solution? These ten proven CRM ideas can help guide you to success.

Is ERP the Right Software for a Small to Medium Business?

Today, ERP software vendors have tailored their product for SMBs. Better still, there are ERP systems such as Jim2 Business Engine that are designed specifically for SMBs so they can take advantage of ERP for maximum efficiency in conducting business.

Global CRM: Managing the Multinational Sales Force

Customer Relationship Management (CRM) just isn’t what it used to be. Conceived as automated tools to help sales personnel maintain records of contacts, sales-related activities, and individual and team’s progress toward goals and quotas, today’s scope has become much more far reaching.

How to Avoid Delivering Bad Customer Service

Delivering high quality customer service plays a pivotal role in your company’s front-office activities. Get our FREE Customer Service guide and learn how you can deliver better service to your customers.

Strategies for a Successful CRM Implementation

Now more than ever, organizations of all sizes and descriptions are struggling to comply with regulations and manage the risks and penalties of failing to operate within the rules. Establishing, maintaining and proving compliance requires both money and time that executives and shareholders would rather invest in top-line growth.

Managing the Business in Tougher Times

With an economic downturn still being touted just about everywhere, it’s an ideal time to recap on “getting back to the basics” of good business management practice. Cuts in discretionary spending are not the only measure to keep your business running strong.

The Hidden Dangers of an RFP

The investment of money, time and change in processes that come with a software implementation has a profound impact on any company, making it imperative that the right product and service provider are identified during the selection process.

The Sales Benchmarking Primer

Right now and for the foreseeable future, corporations are and will continue to be deeply concerned about the overall economy and their profits. Throw on top of that possible changes to corporate tax liability and the picture gets murkier. With this uncertain environment, business leaders require greater accountability and transparency of their marketing and sales teams.

The Transformational CFO: Integrative SaaS and the Power to Change

The leaders of Finance are more and more becoming leaders of their companies. By no means are CFOs, controllers, or VPs of Finance taking over corporate leadership en masse. But they are increasingly being charged with being a part of that leadership, strategically and tactically. Internally, Finance as a department or group is responsible for the most critical aspects of any firm. Externally, Finance is the face of the firm to regulators, lenders, partners and, in many cases, the public at large. In severe economic situations, Finance has the responsibility for establishing, managing, or restoring public trust in a firm.

Put Your Customers to Work: Make CRM Systems Work for You

CRM systems often do a better job at making things easy for your employees. Better lead management, opportunity management, and […]