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Turbonomic

Turbonomic is an automated, intelligent workload management solution for cloud and virtualized infrastructures. It enables IT managers to simplify the administration of complex virtual environments and drive better return on investment across their virtualization deployments.

IBM Maximo

Maximo is asset management software designed to provides users with near real-time asset usage visibility across multiple sites, as well as works to improve asset return and defers new purchase. The platform is designed to improve asset availability and utilization processes, focuses on reducing downtime, and enables users to control multiple processes including long and short term scheduling and asset maintenance procedures.

FastViewer Secure Advisor

Secure Advisor is remote support software that enables support staff to take remote control of end-user computers as well as change screen sharing directions so that support staff can demonstrate solutions or teach options by showing their own screens. The platform is designed to be used from any workstation, encrypts data with 256-bit AES encryption, and supports secure file and document exchanges.

– OTRS IT Service Management

OTRS IT Service Management provides management and support tools based on ITIL best practices. OTRS ITSM includes a self-service web portal, real-time process overviews, and automatic updates.

eBLVD Remote Desktop

eBLVD Remote Desktop is remote control and support software that enables users to access computer, files, and applications from remote locations via any web browser. The platform supports file transfers between devices without email or thumbdrives, enables users to perform copy and paste functionality between computers, and is built with remote login and logoff capabilities in order to ensure a secure system.

– Beetil IT Service Management

Beetil IT Service Management optimizes your IT processes according to ITSM best practices, wrapped into a centralized, collaborative tool.

Avensoft nService

nService is help desk and customer service software that enables users to set up and implement support websites for customers, IT help desk websites in order to provide IT service assistance, and service websites for multiple company departments such as facility management and HR. The platform is equipped with a searchable knowledge base, service request and ticket submission functionality, and service request status views.

Naverisk

Naverisk is remote mobile management software equipped with monitoring, PSA, remote control and device management tools, as well as built-in ticketing and billing functionality. The platform provides users with remote monitoring capabilities designed to monitor event logs, CPUs, RAM, software, hardware, usage and networks, and enables users to troubleshoot and repair devices without interrupting end-user workflows.

– IBM Endpoint Manager

IBM Endpoint Manager provides single console technology with real-time visibility into the state of endpoints, giving IT professionals advanced functionality for managing them. IBM Endpoint Manager delivers a single tool to discover and inventory resources, deploy operating systems and manage patches.

Symantec Server Management Suite

Symantec Server Management Suite is IT infrastructure monitoring software designed to enable IT admin staff to manage both physical and virtual servers across multiple platforms. The suite is equipped with tools for provisioning, controlling, automating and monitoring servers from a centralized system, supports predictable and day-to-day operations, and supports data-driven decision making processes through real-time conclusions.