How to Avoid Delivering Bad Customer Service
Delivering high quality customer service plays a pivotal role in your company’s front-office activities. Get our FREE Customer Service guide and learn how you can deliver better service to your customers.
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Put Your Customers to Work: Make CRM Systems Work for You
CRM systems often do a better job at making things easy for your employees. Better lead management, opportunity management, and […]
Profiling That Elusive Customer
Customer profiling is one of the main driving actions that help in obtaining benefit from CRM. Simply put, this activity tells you who your customer is so that you can market and sell your services to him.
Key Features of Mobile CRM
Mobile CRM solutions help field workers maintain access to and interaction with enterprise data, no matter where they are. This article highlights the key capabilities of mobile CRM.
Yankee Group: Tying Order Management Is Critical to CRM
With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.
About Mobile CRM Software
A mobile CRM application is a powerful, full-featured software solution that allows field workers to access and interact with customer data while they’re on the road.
Improving Customer Satisfaction with Mobile CRM
Companies of all types and sizes are striving to implement strategies that are more customer-centric. Mobile CRM solutions can help them achieve their client-related goals, and build stronger, more profitable customer relationships.
iPhone CRM: The Basic Features and Why You Need to Consider It
If you work in a bustling enterprise environment or actively use your company’s CRM program, you have probably heard a thing or two about the iPhone’s position as an enterprise phone. It’s even possible you consider the iPhone to be the answer to your mobile business needs. If this is the case, you are not wrong to consider an iPhone over a BlackBerry or even an Android or Windows phone.
CRM for Blackberry
RIM Blackberry devices are today’s most popular handheld appliance for business use. So, it makes sense that most CRM solution providers are already offering Blackberry support. Read on to learn more about mobile CRM for your Blackberry.
CRM for iPhone
Sales of the Apple iPhone have shattered records. And, CRM vendors are quickly embracing this platform as a means of delivering their mobile sales and marketing applications. Read on to learn more about mobile CRM solutions for the iPhone.