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CRM for Palm Smartphones

Although market share has been in decline, many business users still rely on their Palm devices for remote access to enterprise data such as customer relationship management (CRM) information. This article highlights the available mobile CRM solutions for Palm users.

CRM Success: Five Essential Elements

To get the most value from your CRM implementation, you must develop a customer-centric strategy, create a customer-centric culture, harness the power of information, integrate technology, and conduct continuous measurement and improvement.

Top 10 Mobile CRM Software

Mobile CRM opens up relationship management tools to remote employees like sales reps, support teams and service staff, the people in the field who interact directly with clients. Tablets and smartphones can be used as tools to access and update the most relevant information about what clients and prospective clients need. Download the Top 10 Mobile CRM report for our comparison of the top Mobile CRM software solutions.

What to Look for When Choosing a Mobile CRM Solution

There’s no denying that tremendous value can be derived through the implementation of mobile CRM. But, choosing the right solution can be a challenge. What should you look for when purchasing a mobile CRM application? Read on to learn more.

– CDC Mobile CRM

With CDC Mobile CRM, businesses have access to critical client information and CRM tools and resources, directly from their mobile devices.

Roundtable Discussion: The Future of CRM

Industry leaders and experts discuss the future of CRM.

4 Ways CRM Improves Your Sales Processes

Sales force automation (SFA) software is designed to empower businesses with the tools they need to accelerate sales cycles and close more deals. With SFA software, companies of all types and sizes can improve the efficiency of key processes, so they can build stronger, more successful sales operations.

Have CRM Systems Ruined Customer Service?

In theory, CRM systems are designed to help execute customer service operations on a larger scale that were previously done by discrete individuals in a non-uniform manner. Problems arise when the system is implemented keeping sales and the seller’s perspective in mind while purporting to be customer centric.

SugarCRM Tutorial: How to Install the SugarCRM Outlook Plugin

Demo of the Outlook plugin in your SugarCRM system for greater productivity.

What Benefits Have You Realized Using Sugar?

Watch these customer testimonials to discover what benefits companies have reaped once they implemented SugarCRM into their businesses.