Five Ways to Transform & Improve Your Call Center Culture

Five Ways to Transform & Improve Your Call Center Culture: Presented by Brandon Russell, Director of Operations, CLEARLINK.

What Is Computer Telephony Integration?

Computer telephony integration (CTI) solutions bridge the gap between phone systems and computer applications. Read on to learn more about CTI, and why it is one of the most valuable types of call center software available today.

8×8 Virtual Office Business Phone

If you have a small to medium sized business, 8×8 Virtual Office is a business communications service designed with your needs in mind.

Using the 8×8 Conference Bridge

Learn how to easily set up a conference bridge for up to 20 callers using your IP phone.

8×8 Complete Contact Center

Move your contact center to the cloud with the 8×8 complete contact center solution.

Reasons You Need Business Software Solutions

Business software solutions can help you more effectively manage nearly everything involved with your company. You name it, and business software solutions are probably available to help you succeed.

Call Center Software

For many companies, call center operations are the primary method of communication with existing or potential clients. Call centers take […]

Virtual Call Center

Using Call Center Software to Manage Remote Agents

Today’s call center software is designed to address specific issues plaguing virtual call centers and to improve the management of remote call center agents. With scripting, call monitoring and other tools, you can effectively manage your virtual call center and reap many benefits, which include broader availability and greater continuity of service at all times.