Klout Business is a web engagement management software solution that allows companies to spread messages across social media through brand advocacy. The platform allows users to create messages that can be shared on Facebook, Twitter and Instagram, and the program takes these postings, identifies top verified brand advocates and connects them so advocates can spread content to their immediate social media peers.
CustomerAdvocacy is a web engagement management and gamification software solution that uses customer referrals to boost sales. The platform allows users to identify the most vocal supporters of a brand and then invite these people into a special advocate community, in which they can go through gamification challenges to earn coins with customizable challenges that may include tasks such as sending out a social media share or making a case study.
Decibel Insight is customer experience and web engagement software that identifies how site visitors and application users behave, identify problem website areas, and provides actionable insights as to how to solve website issues. The platform utilizes machine-learning algorithms and behavioral metrics, is equipped with visitor session replay capabilities, and provides users with advanced heatmap tools.
Pluralis is a landing page optimization software solution that outsources page design to a group of professional designers. At the start, users can send a landing page to a Pluralis design group of 2,500+ members. Each designer then individually optimizes the landing page and runs it through multiple A/B testing iterations.
The Clicktale Experience Cloud is web engagement software that identifies opportunities and challenges, is equipped with analytic reporting tools, and provides deep CX insights through captured customer interactions. The platform is equipped with intuitive workflows, correlates analytic metrics to specific business flows, and is designed to configure KPIs views depending on the user’s role.
Unbounce is landing page creation and optimization software that enables users to build optimized landing pages geared towards conversion and designed to integrate with the user’s existing systems such as emal, marketing automation, analytics and CRM tools. The platform is equipped with optimization tools including lead generation tools, A/B testing and dynamic text capabilities.
Telerik Sitefinity CMS is a web CMS and web engagement management software solution that can manage multiple sites and share content assets between them. Similar to most other CMS platforms, the product features a WYSIWYG editing tool, hosts a large number of design templates and can post a wide variety of content, such as blog posts and media. As users upload assets, the program can manage all of them and ensure that their versions are all in sync.
Evergage for Customer Success is a web engagement management software solution that works with CRM platforms to boost customer relationships. The program provides insights into a company’s customer base and shows how engaged each customer is with a brand.
Evergage for Marketing is a web engagement management software solution that uses real-time customer data to help users drive up conversions. Each time a visitor heads to a website, the program tracks all the visitor’s actions. The system can then use this data to display customized pages designed to bring in a conversion. Users can also find trends in customer behavior and the actions certain behavior types lead towards.
Evergage for E-Commerce Optimization is a web engagement management software solution that is designed to work with online stores. Each time a visitor enters an ecommerce site, the program tracks that person’s behavior, determines the person’s connection (if any) to the company and gauges purchasing intent.