Trapit is employee advocacy and social selling software that enables companies to utilize content curation and distribution to build brand recognition and customer relationships. The platform enables employees to utilize social channels to engage with customers and to continuously develop product or service values by providing new information to customers or client bases.
Cadalys Kred for CRM is a web engagement management solution that works with Salesforce to identify top brand influencers and build relationships with them.
WalkMe is a guidance and engagement software solution that allows users to guide customers through presentations and resolve service issues. The program works across any web browser type and invites participating customers into online conference rooms.
Get Satisfaction is a web engagement management software solution that is designed to build self-sustaining online communities for brands. As customers opt into an online community, they can bring up discussions, ask questions and help each other out.
MicroStrategy Alert Loyalty Platform is a web engagement management software solution that uses gamification to boost customers’ mobile experiences by launching targeted campaigns to customers and host a mobile storefront. The platform allows customers to earn points by making social media shares and continued checkouts and redeem these points for prizes and gift cards.
LoyaltyPlus is web engagement software that integrates into the user’s existing marketing and financial technology stacks. The software enables users to design, deploy and optimize omni-channel loyalty solutions that are fully configurable and customizable to match specific company needs.
Appinions is a web engagement management software solution that identifies, manages and analyzes key brand influencers. At the start, the program can identify social media markets and segments that need more brand advocates. Users can then pull up lists of key influencers, see the audiences they have sway over and view their social media profiles.
SocialToaster is a web engagement management software solution that uses social media advocacy to build brand awareness. The platform allows customers to start out by signing up to become SuperFans, and these SuperFans can share branded content across social media channels by making brand mentions, engaging in hashtag activity and sending out referrals to friends.
PeopleLinx is a web engagement management and gamification software solution that uses social media channels to build brand presence. The program starts out by suggesting ways to make corporate social media profiles as professional as possible for users.
InNetwork is a web engagement management software solution that helps find vetted online brand advocates. The platform allows users to start out by searching through the program’s online database of verified key influencers by location, language and more and then send out branded text and visual content to these influencers, who can pass it on to their own online audiences.