Pricing starts at $1,200 a month.
Get Satisfaction is available as a SaaS solution that requires no additional hardware.
Get Satisfaction works with multinational, enterprise and mid-sized customers.
Prezi, P&G, SPS Commerce, Kenandy, Automatic
Get Satisfaction is a web engagement management software solution that is designed to build self-sustaining online communities for brands. As customers opt into an online community, they can bring up discussions, ask questions and help each other out. Meanwhile, the program can classify each type of discussion, reward customer experts who provide high quality answers and send out messages to customers. As key participants continue to garner recognition, they can earn badges and special privileges. The system can be directly implemented across a number of different social media and online platforms, and users can moderate ongoing conversations. Lastly, Get Satisfaction can capture frequently asked questions and build a knowledgebase that hosts them.
About Get Satisfaction
Get Satisfaction was founded in 2007 and is headquartered in San Francisco.