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WEB ENGAGEMENT MANAGEMENT

Sprinklr Get Satisfaction Review

Product Snapshot

Pricing

Pricing starts at $1,200 a month.

Technology

Get Satisfaction is available as a SaaS solution that requires no additional hardware.

Customer Focus

Get Satisfaction works with multinational, enterprise and mid-sized customers.

Selected Customers

Prezi, P&G, SPS Commerce, Kenandy, Automatic

About Get Satisfaction

Sprinklr Get Satisfaction Get Satisfaction is a web engagement management software solution that is designed to build self-sustaining online communities for brands. As customers opt into an online community, they can bring up discussions, ask questions and help each other out. Meanwhile, the program can classify each type of discussion, reward customer experts who provide high quality answers and send out messages to customers. As key participants continue to garner recognition, they can earn badges and special privileges. The system can be directly implemented across a number of different social media and online platforms, and users can moderate ongoing conversations. Lastly, Get Satisfaction can capture frequently asked questions and build a knowledgebase that hosts them.

About Get Satisfaction
Get Satisfaction was founded in 2007 and is headquartered in San Francisco.

Get Satisfaction Key Features

  • SaaS gamification and web engagement management software solution
  • Designed to build online communities for brands
  • Users can participate in discussions and service cases
  • Rewards community members who help out the most
  • Key advocates can earn badges and privileges
  • Can be deployed across a variety of online platforms
  • Hosts a knowledgebase for common questions

 

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