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Decibel Insight Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with large enterprises.

Select Customers

LexisNexis, British Airways, River Island, Dun & Bradstreet, Micro Focus


About Decibel Insight

Decibel Insight Decibel Insight is customer experience and web engagement software that identifies how site visitors and application users behave, identify problem website areas, and provides actionable insights as to how to solve website issues. The platform utilizes machine-learning algorithms and behavioral metrics, is equipped with visitor session replay capabilities, and provides users with advanced heatmap tools.

The software assess website form effectiveness, is equipped with a unique dashboard for every form, and provides users with performance and issue diagnosis reports. Additionally, the platform is equipped with advanced segmentation capabilities, conversion funnels, and generates performance, behavior and error reports.

About the Company

Decibel Insight was founded 2014.


Decibel Insight Key Features

  • Bi-directional integration capabilities
  • Built on an enterprise infrastructure
  • Visitor flow mapping tools from entry to conversion
  • On-page metrics including mouse movement, device rotation, and scroll engagement
  • Anomaly alerts and notification settings
  • Revenue values connected to related on-page elements in order to identify contributions


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