Browse Business Software Categories
C
Epicor and IBM Join Forces To Offer Specialty Retailers a Comprehensive Retail Management Solution
By John Harrison | Jul 21 2008
PhaseWare Announces Upcoming Webinar, "7 Ways to Automate Customer Support"
By John Harrison | Jul 18 2008
What is a Virtual Call Center?
By John Harrison | Jul 08 2008
A virtual call center (VCC) is a customer contact center in which agents work remotely and are connected through an online software system that centralizes the center’s operations. Key technologies that support and define the… Read More
