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The latest news, innovations and trends from the software industry

Top SMB Takeaways: SAP Sapphire 2013

Top SMB Takeaways: SAP Sapphire 2013

By Laurie McCabe | Jun 18 2013

A couple of weeks ago, I had the opportunity to attend Sapphire 2013, SAP’s annual user conference. As is the norm for these events, SAP opened the fire hose to reveal new directions, product and… Read More 

Social Maturity: the Future of Social HR

Social Maturity: the Future of Social HR

By Miranda Limonczenko | Jun 10 2013

Although nearly every recruiter uses social media to seek out new talent, 75% of leads in human resources and talent management believe their companies are behind the curve in social networking. Hiring managers and recruiters… Read More 

Going Paperless: Profit Doesn’t Grow on Trees

Going Paperless: Profit Doesn’t Grow on Trees

By Jon Lincoln | Jun 07 2013

It’s estimated that American companies spend $360 to file, find, and reproduce just ONE lost document. Additionally, most businesses reportedly misfile nearly 20 percent of all records, costing $14,000 in lost productivity per worker in… Read More 

The Rise of Talent Management

The Rise of Talent Management

By Chris Chang | Jun 06 2013

Employees are the single largest investment every company has to make, yet most companies have inadequate tools and metrics to accurately analyze and monitor their effect on the company. Current HRMS software is often outdated… Read More 

Why SaaS Is Nice But a Network Is the Future (Especially for Your Supply Chain)

Why SaaS Is Nice But a Network Is the Future (Especially for Your Supply Chain)

By Greg Brady | Jun 06 2013

The software as a service (SaaS) model has definitely entered the market as an important trend, but how do SaaS models impact supply chain management? Read More 

What Is SoLoMo and Why Should Marketers Care?

What Is SoLoMo and Why Should Marketers Care?

By Eric Fullbright | Jun 06 2013

SoLoMo is a relevant marketing strategy that encompasses three major components: social, local and mobile. Utilize this trend to keep pace with consumers. Read More 

Facility Managers Turn to Building Information Modeling

Facility Managers Turn to Building Information Modeling

By Miranda Limonczenko | May 31 2013

Building Information Modeling (BIM) utilizes the architectural building plans to construct an accurate three dimensional representation of a building system. In order to help conserve energy in a visual and easy-to-understand manner, facility managers have… Read More 

Rain or Shine: Cloud Security's 2013 Forecast

Rain or Shine: Cloud Security's 2013 Forecast

By Michael Tauscher | May 29 2013

The information available to help companies evaluate the potential benefits of using cloud-based services is often nonspecific and inaccurate. In an attempt to remedy this, we’ll be taking a look at a number of studies… Read More 

VSBs Use Mobile Payments Solutions to Get Ahead

VSBs Use Mobile Payments Solutions to Get Ahead

By Laurie McCabe | May 28 2013

SMBs are taking to mobile solutions like ducks take to water, as revealed in SMB Group’s 2013 SMB Mobile Solutions Study, and as I discussed in 2013 SMB Mobile Attitudes and Challenges. In reviewing the… Read More 

Answering the Call: The Next Generation in Call Center Software

Answering the Call: The Next Generation in Call Center Software

By Michael Tauscher | May 24 2013

Whether in a B2B or B2C environment, the next generation of call center software seeks to improve upon the traditional call center model by providing a new suite of support resources. ACD call center software,… Read More