Nielsen Social is a social media monitoring software that keeps track of what customers are saying about the user’s company. This product is designed for Fortune 1000 marketers and those who have to sort through heaps of online data.
TASKE Report is a call reporting solution designed for companies with small call centers. The program is entirely web-based and provides simple call center intelligence, such as call history logs, agent performance tracking, and activity review.
TASKE Real-Time is a call center platform designed to allow businesses to oversee call traffic to analyze the quality of customer service. The application provides real-time view into a business’s call center to give insights into issues that were previously unresolved and can monitor waiting customers to gather information on queue times, waiting list sizes and other important analytics.
TASKE Essential is web-based employee performance management software. With this platform, users can monitor general company phone usage in real-time.
TradeShift Connect is financial management software that ensures users maintain complete visibility into all connected suppliers from a centralized system. The platform enables users to organize and control all supplier data, track compliance and manage risk, and delivers a holistic, real-time view of all suppliers and supplier status.
Synthesis is a call center software platform that integrates CRM, scripting, and CTI. Through its visual interaction design framework and a foundation of Synthesis Business Process Management, the platform aims to optimize the effectiveness of call center employees.
SAP Crystal Reports is a business reporting tool that provides the tools to design and deliver meaningful business reports based on data from many different sources. The platform offers an intuitive design environment for creating elegant business reports as well as design acceleration features such as global formula search, duplicate formula and duplicate running.
SAP Business One is a small business SAP ERP that helps users manage all aspects of their companies through financial management, inventory management, CRM, purchasing and business intelligence applications. SAP Business One users experience an increase in efficiency, profitability and growth.
SAP Edge Solutions are a collection of business intelligence products designed for mid-sized companies. With Edge, SAP touts fast installation, scalability, and comprehensive business insight.
Pronto XI is business intelligence software that provides users with a ready-to-use intelligence framework designed to support authoring and reporting operations and is equipped with pre-built business dashboards. The platform is designed to easily extract and present data in both Pronto and non-Pronto formats, generates data tables that can be filtered, sorted or highlighted to feature any key data points relevant to user-specific workflows or purposes, and enables IT administration to set access controls and user capabilities such as usernames, passwords and reporting roles.