Cloud CRM provides a way to enjoy all the functionality of an on-premise CRM system without having to invest in a large-scale on-premise implementation. Download the Top 15 Cloud CRM report for our comparison of the top Cloud CRM software solutions.
Enterprise resource planning (ERP) software provides a broad range of capabilities to support all critical back office functions. With features for manufacturing, supply chain management, human resources, financial management, and more, ERP software can improve core operations across an entire business.
Customer Relationship Management (CRM) software catalogs and categorizes important information about a company’s customers and leads in a centralized database. Customer information is combined with analytics and automation tools to let organizations track their individual customer relationships. Download the Top 40 CRM report for our comparison of the top CRM software solutions.
Virtual call center software enables companies to manage geographically dispersed service agents by providing call monitoring, VoIP services, scripting, intelligent routing and workforce management. Download our Top 10 Virtual Call Center report for a comparison of the leading virtual call center software solutions.
Call center software enables businesses to provide customers with real-time service and support. Call center platforms will enhance the user experience with features that include insightful analytics and communication recording. Download the Top 10 Call Center report for our comparison of the top call center software solutions.
Customer service software helps businesses strengthen their client relationships by providing high-quality, timely service and extensive support resources across a variety of communication platforms. Compare leading client service platforms and browse popular features in our Top 10 Customer Service Software report.
Help desk software improves customer-corporate interactions at the initial point of contact for support, overseeing management of incoming requests and simplifying the customer service process. Download our comparison report of the Top 10 Customer Service products for information on leading help desk vendors and industry trends.
Quality assurance (QA) testing software keeps software applications running bug free by enforcing test standards, automating workflows and improving test accuracy. Download the Top 10 Quality Assurance Testing report for our comparison of the top QA testing software solutions.
Defect tracking software vastly improves customer satisfaction by automating the capture, routing, collaboration and resolution of software issues, bugs and defects. Download the Top 10 Defect Tracking report for our comparison of the top defect tracking software solutions.
Application lifecycle management (ALM) software is an end-to-end solution that supports applications from requirements gathering to release and maintenance. ALM software simplifies, improves and automates software development processes. Download the Top 10 Application Lifecycle Management report for our comparison of the top ALM software solutions.