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Knowledge Management vs. Content Management: What's the Difference?
Posted Aug 26 2014 by Miranda Limonczenko
Content management and knowledge management are so similar that we forget to make a distinction between them. Products that are self-proclaimed content management systems are actually knowledge management systems, and vice versa, making a confusing ... Read More
4 Must-Have Features of Gamification Solutions
Posted Aug 25 2014 by Jessica Jong
When it comes to shopping for an effective gamification solution, it’s important to keep in mind the key features of gamification software that you should not be willing to sacrifice. Having the right features to ... Read More
Would Visual Chat Software Have Helped Comcast Avert Disaster?
Posted Aug 21 2014 by Victor Shaburov
By now we’ve all heard the infamous Comcast customer support call that brought major backlash to the brand for its less-than-stellar service rep training procedures. But could the communications company have averted disaster with visual ... Read More
Let's Talk RackWare: Behind the Software with CEO Sash Sunkara
Posted Aug 20 2014 by Kristin Crosier
Though enterprises are now adopting data management and backup software in droves, many find themselves hindered by vendor lock-in issues, redundant hardware requirements and overly complicated technology and processes. Enter RackWare cloud management. RackWare helps ... Read More
Top Applicant Tracking Systems to Avoid an Endless Game of "Where's Waldo?"
Posted Aug 19 2014 by Jessica Jong
Choosing a new hire to fill an empty position at your company can be like playing “Where’s Waldo?” for hours on end - but with much higher stakes. Spotting the perfect candidate is difficult when ... Read More
4 Tips to 'Shop-Lift' Your Ecommerce Business
Posted Aug 18 2014 by Erin Sweeney
It is not enough in today's online retail market to have a cutting-edge ecommerce software. Utilizing the latest software tools in addition to your platform can boost sales, customer satisfaction ratings and your online presence. ... Read More
Close More Deals with Data Visualization Software
Posted Aug 14 2014 by Kiri Picone
Whether you’re a small business or a large enterprise, data visualization solutions will change the way you see data---literally. We uncover the top benefits you could receive, and offer four practical applications for using data ... Read More
Top Features of Call Center Software
Posted Aug 13 2014 by Jessica Jong
Mismanaged call centers are often notorious for long wait times and upset customers, something that all businesses hope to avoid. However, with the aid of reliable and effective call center solutions companies can expedite the ... Read More
2015’s Top 5 Enterprise Content Management Vendors
Posted Aug 12 2014 by Miranda Limonczenko
To help clean up your office, we've included a list of the industry's leading five enterprise content management vendors. The solutions range from the robust to the minimalistic and from the most functional to the ... Read More
The Top 10 Antivirus Software Tools in 2014
Posted Aug 11 2014 by Michelle Hemmings
Responding to these concerns, the major antivirus producers have put out their 2014 editions with many updated features to help your business stay ahead of the hackers. Here’s our list of the top 10 antivirus ... Read More