Avaya Social Media Manager is social monitoring software that identifies relevant social media conversations, revenue opportunities and is equipped with tools that filter, distill and analyze relevant social media posts. The platform automatically distributes social media messages to the most qualified internal contact center agent or specialist, and tracks and reports social mentions and responses.
Avaya Interaction Center is a multichannel contact center platform designed to build on investments in Avaya Contact Center and set customer experience apart from the competition. The application improves multichannel contact center efficiency and enables businesses to handle customer interactions more efficiently.
The gGastro Suite is a complete EHR and practice management software solution designed specifically to handle gastroenterology processes, operations and workflows. The platform is designed to integrate with the user’s office and endocenter systems, facilitates data processes with providers, patients and partners, and can be tailored to best fit each user’s individual practice or company workflows.
Mitochon Systems is a free cloud-based solution that provides practices with increased ease of access by delivering a web-based solution that also has smartphone and tablet functionality. Additionally, using the SOAP note format, medical providers can easily create essential documents. The platform increases efficiency for medical providers by reducing time spent on billing and increasing cash flow.
CAM is electronic medical record software with versions specifically geared towards behavioral health, mental health, and substance abuse and chemical dependency disciplines. The platform is fully customizable, creates a paperless administration environment, and is designed to integrate into existing software systems already in place.
Jitterbit Integration enables users to connect to SaaS, cloud and on-premise applications as well as incorporate artificial intelligence within any business process. The platform provides users with pre-built automation templates and workflows, and enables users to implement AI tools such as real-time language translation, speech recognition and product upsell recommendations.
Lithium Platform is a community forum and social media management solution that helps your business engage with customers by delivering engaging and compelling experiences across channels.
ActiveReports Server is a web-based ad hoc business intelligence and reporting solution. The product provides a report designer, and supports multi-tenant reporting.
The LiveOps Platform improves the quality of the user’s customer experiences by providing the largest cloud-based contact center in the world.
Chef is IT infrastructure monitoring software that enables users to develop, test and deploy infrastructure automation code from local workstations. The platform is equipped with tools including Test Kitchen which allows companies to run tests in an isolated environment before implementation and InSpec, which assists users in writing language for infrastructure tests.