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Product is built on a web-based and user-friendly thin client application interface.
Vendor is focused on working with companies of all sizes, from small business to enterprise.
Avaya Contact Center Control Manager is a call center software that works with the Avaya Contact Center Suite to provide companies with a way to keep in constant contact with customers. Avaya Contact Center Control Manager transforms your contact center into a more aware, attentive and responsive business. Avaya Contact Center Control Manager provides you with a way to evolve with customers’ ever changing needs.
Avaya Inc is a computer networking, information technology and telecommunications company that provides business communications systems to companies around the world. Avaya brings people together with the correct data at the correct time in the right situation, which enables company users to improve efficiency and solve critical business challenges.