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Blinger.io Review

Product Snapshot

Product Pricing
  • Pricing starts at $50 per month
Technology

Platform is available as both a SaaS solution and as a hybrid solution.

Customer Focus

Vendor works with midsize, large and multi-national enterprises across multiple industries.

Select Customers

Gazprom, Yandex, Mail.ru group, Onetwotrip, Wargaming

 

About Blinger.io

Blinger.io Blinger.io is an omni-channel customer service and sales software solution that allows companies to connect with their customers via popular messengers, email, and live change with a single API, interface or integration with helpdesks. The platform provides users with advanced, built-in analytics tools designed to enable users to evaluate customer service quality and operator efficiency, as well as allows operators to participate in unlimited conversations with customers directly through the system’s interface.

The software is designed to facilitate communication through multiple third-party messenger systems including WhatsApp, Facebook Messenger, Instagram Direct, and Twitter. Additionally, the platform offers integration capabilities with multiple third-party CRM and helpdesk software solutions such as Salesforce, Zendesk, bpmonline, Bpium and iTell.

About the Company

Blinger LLC was founded in 2016.

 

Blinger.io Key Features

  • Allows users to create operator groups
  • Autoresponder tools
  • Assigns operators based on keywords
  • Designed with a simple interface
  • Allows users to set operator access rights

 

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