Platform is available as both a SaaS solution and as a hybrid solution.
Vendor works with midsize, large and multi-national enterprises across multiple industries.
Gazprom, Yandex, Mail.ru group, Onetwotrip, Wargaming
Blinger.io is an omni-channel customer service and sales software solution that allows companies to connect with their customers via popular messengers, email, and live change with a single API, interface or integration with helpdesks. The platform provides users with advanced, built-in analytics tools designed to enable users to evaluate customer service quality and operator efficiency, as well as allows operators to participate in unlimited conversations with customers directly through the system’s interface.
The software is designed to facilitate communication through multiple third-party messenger systems including WhatsApp, Facebook Messenger, Instagram Direct, and Twitter. Additionally, the platform offers integration capabilities with multiple third-party CRM and helpdesk software solutions such as Salesforce, Zendesk, bpmonline, Bpium and iTell.
Blinger LLC was founded in 2016.