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Customer Analytics Technologies Inc. CloudCherry Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with businesses of all sizes in the credit union, banking, retail, healthcare, education, hospitality and resturant industries in North America, APAC, Middle East, Canada and Australia.
Select Customers
Contact vendor directly for case studies.
About CloudCherry
CloudCherry is customer service software with a real-time, omni-channel customer experience management platform that tracks, measures and improves customer satisfaction. The platform allows users to stay on top of evolving customer expectations with channel feedback capture from 17 channels and map the customer journey.
The software provides businesses with tools to measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score and more and discover real-time insights on what needs fixing on a one-view dashboard. Additionally, the platform allows companies to work with real-time notifications and integrate with existing systems like CRM, contact centers and ticketing software.
About the Company
Customer Analytics Technologies Inc. was founded in 2014 and is headquartered in Salt Lake City, UT.
CloudCherry Key Features
- Access a Visual Builder to create questionnaires
- Close the loop on customer issues
- Choose from industry specific templates
- Use the Customer Delight Meter
- Run custom campaigns
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