Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with companies of all sizes and across multiple industries.
Contact vendor directly for case studies.
DeskMoz is customer service software that provides operators with live chat support and lead generation tools for the user’s website. The platform sends all chats to the user’s email in real-time, allows users to view all agent conversations in order to provide guidance for generating sales opportunities, and is built with lead forwarding functionalities that sends users sales lead data gathered from chats.
The software provides users with a personalized dashboard that allows users to view all chats and account details, allows users to incorporate company branding themes such as logo and color schemes to the message greetings and pre-chat forms, and sorts website visitors by classifying them as leads, tickets or general inquiries. Additionally, the platform offers tailor-made plans in order to best suit each individual company and their business processes and requirements.
DeskMoz was founded in 20005 and is headquartered in Jaipur, India.