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Dialer360 Review
Product Snapshot
Product Pricing
Dialer360 does not publish prices. It offers flexible pay-as-you-go plans and asks prospects to submit a form on its pricing page for a quote.
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Dialer360 works with businesses of various sizes and says it serves debt collection, BPO, solar, real estate, travel and tourism, fundraising, healthcare insurance and home facilities, among other industries.
Select Customers
Contact vendor directly for case studies.
About Dialer360
Dialer360 is call center software that provides inbound, outbound and blended services. The platform supports inbound, outbound and blended call center operations with predictive, auto and AI dialers, voice broadcasting, ringless voicemail, click-to-call and hosted PBX, plus CRM integrations.
The software provides businesses with tools to create and display call scripts, manage multiple campaigns and build customer profiles and campaign lists. Additionally, the platform enables companies to broadcast per-recorded messages, automate call distribution based on agent availability and record calls for quality control and monitoring purposes.
About the Company
Dialer360's founding date and headquarters are not publicly disclosed on its current website.
Dialer360 Key Features
- Auto-dial campaign capabilities
- Interactive voice response IVR
- Hold music functionality
- Call transfer tools
- Callback scheduling tools
- Real-time report generation
- Third-party conferencing tools
- Campaign-based queue prioritization
- Agent time-clock functionality
- Internal and external web chat tools
- Supports multiple languages including English, Spanish, Greek, German, French, Italian, Polish, Portuguese, Brazilian Portuguese, Slovak, Russian, Dutch, Swedish, Chinese and Japanese
Dialer360 FAQ
How much does Dialer360 cost?
The vendor does not publish pricing for Dialer360. Contact the vendor directly for a quote.
Who is Dialer360 best suited for?
Dialer360 presents itself as suited to call center businesses handling multiple clients as well as organizations in specific industries: debt collection, BPO, solar, real estate, travel and tourism, fundraising, healthcare insurance and home facilities. Third-party review data shows its verified users are mostly small and midsize businesses.
What are the alternatives to Dialer360, and how do they compare?
Common alternatives in the call center and customer service software category include LiveAgent, Zendesk Suite and Aircall, which are listed by review platforms as comparable products. Detailed feature-by-feature comparisons against Dialer360 are not published by the vendor.
How long does it take to implement Dialer360?
Dialer360 does not publicly disclose implementation timelines. The vendor offers demos, team training and 24/7 customer support as part of its onboarding.
How easy is Dialer360 to learn and use?
Dialer360 does not publish its own usability claims beyond describing its solutions as easy to use. Third-party review data rates ease of use around 4.7 to 4.8 out of 5 based on roughly 27 user reviews, though these are user-submitted ratings rather than vendor claims.
What does Dialer360 integrate with?
Dialer360 advertises CRM integrations and says users can select the CRM that fits their business to engage customers and generate leads, but it does not name specific CRM products on its current pages. Third-party review data also mentions computer telephony integration and an API.
Last reviewed: November 1, 2026
