Product is available as a SaaS solution that requires no additional hardware.
Vendor works with small and midsize customers.
Fire Recovery USA, Moisture Jamzz, Hollywood Academy of Music, Cox Building Services, Eagle Soars Consulting
eVoice is virtual call center and VoIP software that utilizes both toll-free and local numbers, allows users to record custom greetings and implement extension menus, and enables users to decide where and when calls get routed. The platform is equipped with an Auto Attendant for greeting callers and managing calls, can route calls to other in-office phones, mobile phones or voicemail inboxes, and delivers voicemail messages as mp3 files or .wav files.
The software is designed to incorporate existing business numbers, can route calls to multiple numbers simultaneously, and ensures all calls are answered 24/7, and are routed in the event there is no live agent to take the call. Additionally, the platform delivers voicemail messages to relevant email inboxes in order to enable users to receive and respond to voicemails if they are away from their phone, as well as is equipped with online faxing tools so users can send and receive faxes without a fax machine.
eVoice was founded in 2000 and is headquartered in Hollywood, California.