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– Nimsoft Service Desk Review

Product Snapshot


Product is a SaaS-based Service Management Solution and is also available on-premise when required.

Customer Focus

Product is designed for large businesses and multinational enterprises.

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About Nimsoft Service Desk

- Nimsoft Service Desk Nimsoft Service Desk is a service management solution that provides action-based workflows to coordinate all aspects of service delivery, resulting in increased customer satisfaction. The platform offer tools for service cataloging, incident management, and change management to enable companies to provide better quality service.

About Nimsoft
Nimsoft Service Desk is a product of Nimsoft, a global leader in IT Management-as-a-Service. Nimsoft provides easy implementation and adaptable monitoring and service desk capabilities for managing the ever changing computing environments.

Nimsoft Service Desk Key Features

  • Service Catalog and Request Management
  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • Service Level Management
  • Knowledge Management

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