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VIRTUAL CALL CENTER

Telax Contact Center Review

Product Snapshot

Product Pricing

Contact Telax directly for pricing information.

Technology

Telax Contact Center is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Telax works with businesses of all sizes and in various industries such as Telecommunications, Government and Education.

Select Customers

Contact Telax directly for case studies.

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About Telax Contact Center

Telax Contact CenterTelax Contact Center  is a cloud call center platform designed to improve contact center operations by reducing IT reliance, streamlining workflow processes, simplifying training and affecting better decisions through robust analytics. The application is a customizable platform with advanced feature set with robust security features as well as disaster recovery plans for all situations.

The software can be scalable at planned and unplanned call volume as well as outcome-focused routing for customer interactions. The program gives users access to real-time customer insights from every interaction as well as integration with common billing systems for enhanced experience.

 

About Telax

Telax was founded in 1999 and is headquartered Toronto, ON.

Telax Contact Center Key Features

  • Customizable platform with advanced feature set
  • Robust security features as well as disaster recovery plans for all situations
  • Scalability at planned and unplanned call volume
  • Outcome-focused routing for customer interactions
  • Access to real-time customer insights from every interaction
  • Integration with common billing systems for enhanced experience

Products Similar to Telax Contact Center

  • Guest

    telax hides its pricing because they know its way way too expensive