Contact the vendor directly for pricing information.
Transera’s Customer Engagement Tools is a SaaS solution and requires no additional hardware for installation.
Transera works with small to mid-size businesses in many different industries.
Office Depot, Tivo, American Red Cross, Guthy Renker and Roland.
Transera’s Customer Engagement Tools is a platform of software designed to support a company’s customer engagement. The software provides centralized management and control over a business’s global contact center as well as globally maintained scripts for centralized quality and control. The application offers real-time operational dashboard across sites, channels and systems with unified operational performance reporting across systems and channels. The platform comes with predictive analytics for continual learning, improvement and repeatability of business outcomes.
The company was founded in 1998 and is headquartered in Gaithersburg, Maryland.