Samespace is a call center and sales software solution that provides users with an interaction platform to make, manage and monitor conversations over voice and chat. The platform is a simple and scalable communication platform for customer-facing teams like sales, support and contact centers, and enables companies to seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.
Document360 is a collaboration and knowledge base solution for software product and project documentation. The platform enables users to create rich documentation and knowledge base for offerings (both internal and external), provides document authoring capabilities, and can be customized to meet needs from small to large scale enterprises.
Reputect Software is affordable and efficient reputation management software that enables users to send their customers feedback requests starting with a simple Yes or No question. If customers respond positively, they are then directed to an online review site where they are able to leave a review. In the event that customers respond negatively, they are then given the chance to provide feedback on how to improve.
Yo!Rent is an online rental marketplace builder that enables owners to list their products, such as cars, bikes, dresses, sports accessories, and jewellery, an e-commerce platform built on this solution. Customers can rent or buy things according to their needs, and the admin or the owner of the website acts as a middle channel between renter and proprietor.
SurveySparrow is the world’s only multi-format survey platform. The platform lets users turn surveys into engaging conversations, offers both chat-like interfaces as well as conversational forms, and helps users to create highly engaging, mobile-first surveys that ensures a 40% higher completion rate.
Every business sells either products or services to their customers. No matter the type of sale though, more sales equals […]
Artificial intelligence (AI) and automated software are changing the way that companies around the globe deal with communication, production and […]
RichCall is call center software that enables users to accept phone calls form their website and turn those calls into collaborative sessions. The platform provides support staff with co-browsing, file sharing and smartphone video functionalities in order to enable support staff to help customers faster and to enable sales representatives to sell more efficiently.
Relay is an intelligent platform for technology support and customer service that enables users to deliver simple, predictive, and personal experiences at scale. The platform is powered by the Relay Technology Index, a comprehensive global index of business technology currently available that combines a universal technology dictionary with curated knowledge and insights from millions of support interactions.
DeskMoz is customer service software that provides operators with live chat support and lead generation tools for the user’s website. The platform sends all chats to the user’s email in real-time, allows users to view all agent conversations in order to provide guidance for generating sales opportunities, and is built with lead forwarding functionalities that sends users sales lead data gathered from chats.