GPS tracking has been the go-to fleet management solution lately. It has demanded so much attention that I have tackled the two largest concerns dispatchers have about GPS fleet tracking software: privacy and cost. Despite its popularity, not all fleets want GPS fleet tracking. Sometimes all a dispatcher wishes to track is the health of its vehicles.
A big differentiator in the fleet tracking space is service after the sale. Some companies provide virtually no service once they get your signature, some have limited service, and some have the full package and pride themselves on service. Beware of companies that may fall under one of the first two.
Synchroteam is a Cloud based solution that helps businesses in many industries to manage efficiently their mobile workers, simplify their processes and optimize their costs per revenue.
Despite the ubiquity of field service across tons of different industries, a lot of organizations, especially smaller ones with shorter reach, manage their field service branch using amazingly primitive means (think whiteboards and clipboards). We talked to ServiceMax CEO Dave Yarnold about bringing automation to this low-tech sector.
Fleet management software is important because it gives fleet managers a wealth of data and metrics to draw from in order to better optimize the fleets under their direction. This is much more complicated than making sure fleet vehicles are at rendezvous locations on time; the fleet manager is responsible for vehicle dispatching to asset management and mechanic supervision.
Managing the day-to-day field operations of your business strategy is a daunting task. Without the proper tools, effectively organizing and […]
nformative and practical, How To Be More Efficient eBook offers suggestions on how to improve service appointment efficiency and customer […]
Field Service Management changes the game for field service companies in a variety of ways. The old, inefficient way of […]
mHelpDesk is an all-in-one cloud-based solution that manages field service technicians, work orders, scheduling and billing for small and midsize field service businesses. The solution includes, service request and work order management, time and billing, CRM, scheduling and reports as well as a mobile app for field technicians. The solution tracks and compiles work order details, invoices, payments, estimates, internal notes and files in one central dashboard.
IFS Field Service Management optimizes all parts of the field service lifecycle as an integrated solution within the IFS Applications software solution. IFS is capable of scheduling for thousands of field service technicians in real time, handling mission critical situations with accurate decision-making.