Secure Advisor is remote support software that enables support staff to take remote control of end-user computers as well as change screen sharing directions so that support staff can demonstrate solutions or teach options by showing their own screens. The platform is designed to be used from any workstation, encrypts data with 256-bit AES encryption, and supports secure file and document exchanges.
eBLVD Remote Desktop is remote control and support software that enables users to access computer, files, and applications from remote locations via any web browser. The platform supports file transfers between devices without email or thumbdrives, enables users to perform copy and paste functionality between computers, and is built with remote login and logoff capabilities in order to ensure a secure system.
Naverisk is remote mobile management software equipped with monitoring, PSA, remote control and device management tools, as well as built-in ticketing and billing functionality. The platform provides users with remote monitoring capabilities designed to monitor event logs, CPUs, RAM, software, hardware, usage and networks, and enables users to troubleshoot and repair devices without interrupting end-user workflows.
NTR Support Ultimate is a remote control solution that provides users with the tools to deliver fast and valuable crisis resolution. The platform helps users administer, monitor and take account of all support center activity from a single administration console.
Bomgar Remote Support is remote support software that enables users to troubleshoot Windows, Mac, Linux, iOS and Android devices, and is designed to satisfy all remote support needs within a single tool. The platform allows users to access and control remote computers both one or off company networks, and does not require that remote target computers are connected via VPN.
DameWare Mini Remote Control is help desk software that facilitates screen sharing and session chat with end-users. The platform enables users to connect to out-of-band computers that have crashed or are offline, capture screenshots and create flexible access permissions.
PROXY Pro provides fast and simple remote support tools for peer-to-peer access to remote computers within a corporate network. The platform simplifies remote administration, network access and security management in large distributed environments.
LogMeIn Pro is remote computer access and remote desktop software that provides users with remote access to files and applications across multiple devices. The platform facilitates collaboration through file sharing and storage on multiple devices, as well as enables users to access commonly visited websites, cloud and desktop applications from remote locations.
Central saves time when remotely managing computers by allowing users to access all company computers and software on a web-based console. This remote support IT management solution has many tools to help automate windows updates, perform routine maintenance, receive alerts, monitor CPU usage and configure host software.
LogMeIn Rescue is remote support software that aggregates session and resolution data in real-time, monitors and manages support teams, and is designed to be integrated into user- or company-specific workflows. The platform enables users to remotely access and service multiple device and application types, is equipped with optimized security features and creates a centralized support process with APIs and SDKs.