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When the Sale Doesn’t Happen

In a perfect world, every buying process would conclude with an award of the business. Unfortunately, that doesn’t happen. There are lessons to be learned in sales gone awry.

Why Can’t I Hire the Right Sales People?

A disconnect exists between sales managers and recruiters that causes challenges for both. Together, they can resolve this issue by creating their company’s Sales Talent Screening Program.

4 Ways CRM Improves Your Sales Processes

Sales force automation (SFA) software is designed to empower businesses with the tools they need to accelerate sales cycles and close more deals. With SFA software, companies of all types and sizes can improve the efficiency of key processes, so they can build stronger, more successful sales operations.

Gain a Competitive Edge through Virtual Sales Training

Virtual sales training is catching on in sales organizations as a valuable way to keep sales representatives up to date on both sales techniques and product information. The highly interactive technology allows sales reps to enjoy the personal interaction of the physical classroom, and also offers the advantage of having an archived library of training sessions that can be referred to later. Most importantly, virtual sales training allows the organization to put a greater focus on training in general, and to hold more sessions than would be possible in a conventional classroom scenario.

Will You Pass the Flinch Test?

There is a little test that professional buyers give to every sales person. It is a test to see if they are confident in the price they presented. They call it the flinch test. Will you pass the test?

Your Sales Needs a Little R and R

Every sales person needs to improve their approach in tough economic conditions. A little R & R is in order and it’s no vacation!

How CRM Sales Force Automation Features Improve Profitability

Revenue and profitability are two key measures of a company’s success. Armed with CRM solutions, businesses can give them both a boost by enhancing critical sales processes, reducing operating costs, and providing sales staff with the tools they need to close more deals.

How to Build Sales Skills in Your Customer Service Team

Today’s contact center agents also serve as revenue generators, selling products and services in addition to answering questions and resolving problems. This article provides some tips for combining sales training with the use of customer service software to provide staff with the tools and skills they need to sell successfully.

How to Hire the Right Vice President of Sales

Your Vice President of Sales is the key to your company growing revenue, but focusing your selection process on their salesmanship will lead to hiring the wrong candidate.

How to Make Your CRM Maximize Sales and Service Productivity

Although CRM stands for customer relationship management, the underlying objective is to achieve more sales and obtain maximum benefits from the efforts of the service staff.