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Using Microsoft Outlook for CRM

Microsoft Outlook, part of the Microsoft CRM portfolio, makes powerful and cost-efficient customer relationship management a reality for smaller businesses. When coupled with Business Contact Manager, Outlook can give sales staff the capabilities they need to more effectively manage their prospects, customers, and opportunities.

5 Steps to a Sales Training Engagement

Sales training is critical for the success of the sales team. Before setting out to find a sales trainer, take the time to assess your selling organization. Here are five keys to ensuring you find the right sales trainer for your sales team.

How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution

Sales benchmarking represents a source of sustained competitive advantage for corporations today. The second largest cost item on a company’s financial statement is SG&A expense which typically represents 30%-40% of revenue.

Managing the Multi-Company Corporation

This white paper reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.

The Sales Benchmarking Primer

Right now and for the foreseeable future, corporations are and will continue to be deeply concerned about the overall economy and their profits. Throw on top of that possible changes to corporate tax liability and the picture gets murkier. With this uncertain environment, business leaders require greater accountability and transparency of their marketing and sales teams.

Sales Forecasting for Your Business Advantage

NetSuite gives you the ability to run accurate, up-to-the-second sales forecasts, which let you address your most pressing business questions. As a result, you can manage your data — and your business — with greater confidence.

True 360 Degree Visibility: The Silver Bullet for SFA

For years, the mantra for SFA and CRM Systems has been to achieve a 360° view of the customer. The sad truth, however, is that traditional standalone Sales Force Automation solutions are not able to deliver this complete view for the sales force and leave major “blind spots” on key customer activity with the company.

Motivating the Passive Sales Candidate

Enticing sales people who are not looking for a job to be receptive to another opportunity is challenging. The key is to figure out which of the two motivators springs them into action. Is it fear or greed?

Motivate Your Sales Team to Crush the Tomato

Motivation is one of the biggest keys to developing successful teams. Every day strong skilled teams are beaten by lesser skilled ones loaded with heart and desire. But who creates the motivation for that to happen?

Migrating from Vendor to Partner: How to Establish a Partnership with Your Client

There is no bigger insult to a sales person than being called a “vendor.” Are you the reason why prospects see you that way? In this article, you will learn how to be seen as a partner.