Silverbakk is social monitoring software that monitors and measures online brand conversations, ranks content based on relevancy, and delivers daily, weekly or monthly update reports. The platform is equipped with fine grained controls including keyword matching through boolean search definitions, allows users to set up event-triggered alerts and notifications, and provides users with multi-tier user access controls to facilitate multiple workspaces.
Silverbakk Data works across the Internet to deliver you posts and articles that are relevant to your company. You start using the program by setting a number of keywords. Whenever the keyword pops up on a webpage, the system automatically reads it and sends you a link.
Silverbakk Measure is a social media management software solution you can use to handle all your accounts. Upon logging into the program, you can view data on social media mentions, moderate content, and track performance against KPI.
Bitly Social Media Monitoring works in real-time to show you what topics are trending across your social media channels. You start using the program by searching for a keyword.
Bitly Composer with Auto-Branding is a software solution from where you can send out social media messages across all your channels. When you first enter the program, you can link all your social media accounts to a single login.
Mzinga OmniSocial Insure takes the guesswork out of social moderation and allows you to read and hear the shaping opinions about your brand on social networks.
HelpOnClick is a customer support software solution that can integrate with a number of CMS platforms. The platform allows users to work with a live chat tool where agents can effectively communicate with website visitors in real-time, and the product integrates with social media channels to provide updates to the user base.
Do you know if your company is making the most of social marketing, social media and social networking? Many marketing professionals misuse these three terms, creating a fair amount of confusion for business professionals who are looking for social services. Let us set the record straight; here is a quick overview of these three important terms.
LongJump CRM is a complete CRM solution with sales force automation, e-mail marketing, and customer support features. For sales force automation, the program stores all lead, prospect, and account information and logs each customer interaction. In the event that you are overdue for a follow up, you will receive an alert.
In my opinion, both the top social media tools and personal branding techniques are low-hanging fruit for corporate innovators and entrepreneurs. Nevertheless, there is not enough social activity. Now more than ever, corporate innovators and entrepreneurs need to build strong brands not only around their offerings, but also around their own capabilities.